Support

The production process starts quickly, but we’ll do our best to accommodate any changes to your order before it starts being made. Changes to the address or email registered to the order can be made directly in your online receipt until the order begins production.

For any other changes, please send us an email or reach out using the chat widget before production starts. Please include your order number and details on the change to expedite processing it for you. 

Don’t panic!

If you did not receive a confirmation email, the email might have been directed to your spam folder. If it is not there, don’t hesitate to reach out to us, as we may have the incorrect email on file. Please include the name on the shipping information, your email, and anything else that might be helpful.

Something caught your eye, and now you can’t find it? Bummer! Some items don’t always become available again but feel free to reach out to our team to double-check. 

If you have any other questions, get in touch! Please drop us a note at any time. We’re happy to answer questions about orders, changes to orders, shipping… and pretty much anything else you can throw at us. Plus, we’re nice and fun!

We use a variety of quality products from carefully selected brands. Most apparel items are 100% cotton, and our catalog also includes 100% ethically sourced and eco–friendly products. Note that heathered colors and some specific clothing items are generally poly-blends. The specifics for each product type are listed in the “Product Details” section of the order screen. 

While we make every effort to provide a consistent product per run, hues and brands may vary due to supply chain availability but will be of comparable or better quality.

Finding the right fit online can often be challenging. Take a glance at our size chart linked below the item selection area of the order screen.

Women’s shirts such as Nano or Fitted have a slim, contoured fit. We recommend going up a size if a roomier fit is preferred. Please note that measurements may vary up to 1 inch (2.5 cm) due to manufacturing variances.

Special promotions are available through specific campaign links which already contain this code embedded in its URL or promo codes that you can add at checkout before your purchase. Limited to one promotion per order.

If you have a discount or promo code offer, please verify that the discount is applied before completing your payment as we cannot make changes once the order is placed. Promo codes or discounts can only be applied at checkout, and we cannot apply them retroactively.

At this time, we cannot ship to multiple addresses in one order. Please place separate orders to ship to different addresses.

If you need assistance placing an order over the phone with a credit card, don’t hesitate to contact us, we’re happy to schedule a call to help!

If you have a discount or promo code offer, please verify that the discount is applied before completing your payment as we cannot make changes once the order is placed. Promo codes or discounts can only be applied at checkout, and we cannot apply them retroactively.

The production process starts quickly, but we’ll do our best to accommodate any changes to your order before it starts being made. Changes to the address or email registered to the order can be made directly in your online receipt until the order begins production.

For any other changes, please send us an email or reach out using the chat widget before production starts. Please include your order number and details on the change to expedite processing it for you. 

Yes! You will automatically receive a tracking link via the email registered to the order as soon as it ships. To check on the status of an order, grab your order number and email address and use the Track Order function (Where’s My Order?) on our website. Your info’s all there! We will also send automated updates via email when your order ships, so keep an eye out.

For international orders, tracking ends once the package arrives at the customs agency for the destination country and then at the local postal service for final delivery. At the point the package is handed off to the customs agency, we consider the package delivered. 

If you have ordered several items, they are often shipped out in separate packages so that you may receive them on different days. You will receive an email with a tracking number for each package sent. For estimated delivery dates, see the information in your online receipt.

Orders usually ship 3-5 days from when the production process starts. Actual shipping times and delivery dates may vary depending on the local postal service in your area. For domestic orders, final delivery and tracking are handled by USPS.